Denver's Exclusive Wheaton World Wide Moving Agent since 1990

The Moving Process: What to Expect

The Moving Process: What to Expect

PLANNING YOUR MOVE
Taking the time to make a plan helps your whole move unfold more smoothly. It’s always a good idea to book your move as far in advance as possible, and we will get you started with a free in-home moving estimate. Ideally, this estimate will be scheduled at least five-to-six weeks ahead of your move, and you’ll want to choose your moving company at least four weeks ahead of your moving date.

We can also help advise you on what services you may need for packing and storage, and can help explain your valuation and protection options.

WORKING WITH A MOVE MANAGER
Your move manager is your advocate, overseeing your entire move from start to finish. As your primary point of contact, your move manager will make sure your relocation is a smooth one by staying in constant contact with you, the driver, and loaders. Move managers are also available to answer your questions. If you have customer service concerns or need to file a claim, your move manager can help with that, too.

PACKING
Whether you use our professional packing services or you decide to pack things yourself with the help of our guides, packing things the right way is the first step toward ensuring they arrive safely at your destination. The time spent packing (and the materials used) will depend largely on the items you’re moving (especially if they’re unusual or specialty items, so it’s a good idea to schedule an in-home estimate to help determine your timeline.

LOADING
Our movers will load your belongings onto our truck, making sure everything is packed securely and safely, provided the driver deems your items safe to transport. The time this takes will depend largely on the size of your home, and the amount of items you’ll be shipping. We’ll label boxes individually, and verify the condition of all goods, even providing you with a detailed inventory before we load your belongings securely into our van.

IN-TRANSIT
Your move manager can answer any questions you have about the progress of your belongings toward your destination, and we’ll provide you with a range of dates for delivery based on the distance we have to travel. Should you need more time, we do offer storage-in-transit to keep your belongings safe until you arrive at your new home.

METHODS OF PAYMENT
The tariff provisions require that all charges be paid in full before your shipment can be unloaded at your destination. We accept payment by cash, money order, traveler’s check, certified check, or cashier’s check. With prior credit approval, you can also charge the expense to your personal credit card. We gladly accept MasterCard, Visa, Discover, and American Express.

DELIVERY, INVENTORY, AND PAYMENT
At least 48 hours before the delivery of your belongings, your driver will contact you. It is at this point that you should make sure your driver has the right destination contact information before he leaves your origin residence.

When the truck reaches your destination, payment should be made before the truck is unloaded. At that time it is your responsibility to make sure there’s no damage to any of your belongings. You should also make sure there isn’t anything missing.

We accept cash, traveler’s check, certified check, cashier’s check or money order for your move, and you can make payment at any time before the truck is unloaded. If you’ve been granted prior credit approval, you can also choose to pay by credit card. We accept MasterCard, Visa, Discover, and American Express.

UNPACKING
Our packers can help you unpack and dispose of the cartons, or you can take the lead and settle in at your own pace. Either way, the unpacking process goes a long way toward making your new house feel like a home.

SATISFACTION AND SERVICE
We always want to hear from you with your feedback, and after your move, we’ll follow up with a satisfaction survey to get your thoughts. Our goal is to make sure you’re completely satisfied, and we do that by providing excellent, attentive service. But if you have any concerns, we want to hear them.

To learn more about any of the steps involved in planning your move, or to start working with us, please contact us today.

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Customer Reviews

ACTS Food Bank would like to thank Colorado Hi-Tec Moving for their continued support in helping us out with our annual “Stamp Out Hunger” Can Food Drive. We appreciate all of your help over the past years!! We received over 15,000 lbs of can goods that will feed multitudes of hungry people!!

Nancy Mae R.

Facebook Review

Colorado Hi-Tec did a great job packing our things for us and putting into storage. Very organized team showed up on packing day and again the next day for moving. Three trucks pulled in at once and loaded up one right after the other. Packers did a great job marking each box with item contents. We highly recommend them!

Barb N. C.

Facebook Review

Manuel and Gavin packed my household goods today, 27 June, and were extremely efficient and polite. They answered all of my questions and were very knowledgeable about my moving process. They showed up on time and packed my goods quickly. Thank you for the positive experience Colorado Hi-Tec! And thank you to Manuel and Gavin for making the process so seamless!

Abby S.

Facebook Review

This has been our best experience with a moving company to date.Rafael, Mike, Richard and Zeth were very professional and efficient. Beyond working well and quickly, they advised us on how to best store our goods. Further, they helped us inspect our furniture before we moved it into our family’s house. And, unlike other moving companies we have worked with, they cleaned up afterwards by removing all nails and debris in our driveway and our house.

Mike U.

Facebook Review

Great people – from the top down or vice versa! Krista & Richard were great to pack it all up and it was 2 full days of packing. Once, for pictures and once for final move. Professional, likable, helpful & kind. I would recommend this company again.

Kathy C.

Facebook Review

The packers and movers were very accomodating, pleasant, efficient and honest.
Very happy with the move.

Helen G.

MyMovingReview.com Review

Pete V and Dave K, did an excellent job of moving our Father’s furnishings and books, out of his old residence and to our house basement for storage. They were efficient, careful and cheerful despite the long stairway to our basement.

I would highly recommend their services.

Cheryl A.

MyMovingReview.com Review

On time, courteous AWESOME. Big shout out to Rafael, Mike and Alvin. Moved our stuff from our old house with a million stairs to our new house with not so many stairs but some weird corners without incident……Kuddos to them!!!!!!

Merlene F.

Yelp Review

Raphael and Zaph were professional and very quick. We live on the third floor so carrying up all of our boxes wasn’t the easiest task (there are no elevators in our building!). They worked quickly and efficiently. I have had some bad experiences with movers in the past, but these guys were rock stars! SUPERB employees!

Ieva B.

Yelp Review

We had a very difficult move – moving Mom from her apartment to memory care. We could not pre-pack the majority of her apartment because of her mental state. We were stressed and things were very chaotic, however; Don, Ralf and Brent were very understanding and patient with us. If you need to be moved from Wind Crest to Mill Vista Memory Care, we would highly recommend.

Lynn G.

Yelp Review